Battery Replacement and Claiming Under Warranty

In case of warranty claim for battery replacement or recharge, please refer to latest Circular Letter MAS003832 “New Policy for Battery warranty replacement – Maintenance and recharging rules” and to the enclosed procedure.

For a correct management and diagnosis of Grecale and Granturismo 12 Volt Battery, please consult the Circular Letter MAS003833 “Best Practices for Grecale and Granturismo 12 Volt Battery diagnosis”.

These limits are detailed in the document “Wear & Tear Parts Policy – Version 1”, available in the TSO Documentation section of ModisCS+.

Warranty on Lithium Ion Batteries (Hybrid vehicles)

The 48V lithium ion battery is not to be considered as consumable component; therefore, the same Warranty conditions of new vehicle are valid.

For further information on the maintenance, storage and warranty management of lithium ion batteries, please refer to the Circular Letter MAS003379 “Maserati HYBRID Range”.

Folgore High Voltage Batteries - Circular Economy – refurbished batteries

According to Maserati policy, batteries requiring warranty replacement, due to functional or safety issues, will be substituted with a new battery or a refurbished battery. If the anomaly cannot be solved in the workshop, batteries subject to failure will follow the Maserati reconditioning and repurposing programme. They must therefore be returned to Maserati following the Warranty Return channel or other channels specified by Maserati further. The reconditioned batteries will be used for replacements in service in cases covered by the warranty. The replaced battery will be substituted with a new battery or a battery with the same or higher performance, evaluated at the moment where the failure occurs. The criteria by which a refurbished battery will be used depends on the aging, mileage and SOH-C of the battery pack.

For more details, please refer to the Circular Letter Circular Letter MAS003876 “Introduction to Maserati Folgore”.